Published: January 2026. Last updated: September 2026. Author: IVS Editorial Team.
The Madagascar eVisa refund policy in 2026 is strict: the government consular fee (€30-€50) is non-refundable upon application rejection, and third-party agency service fees are forfeited once processing starts. UK applicants face additional hidden costs with no refund guarantee.
Third-party agencies, e.g. VisaMadagascar (a private and independent service not affiliated with any administration, embassy, consulate, or ministry), charge service fees from €89 total (~€59 markup above the official consular fee). Their terms state: no refund request for cancellation will be accepted once processing has started.
UK cardholders face further hidden costs: Dynamic Currency Conversion markups of 3-5% on EUR-denominated charges hitting GBP accounts, bank foreign-transaction fees of 0-3%, and pre-ticked add-ons at agency checkout. The true cost reaches roughly £70-£110 with zero refund guarantee under any documented scenario.
Madagascar eVisa Fees and Hidden Costs for UK Travellers in 2026
The Madagascar eVisa refund policy applies to four consular fee tiers on the official portal: €30 (≤15 days), €35 (16-30 days), €40 (31-60 days), and €50 (61-90 days), effective since February 2026 – when fees tripled from previous levels. Understanding this breakdown matters for the Madagascar eVisa refund policy because you need to know which cost components are at stake if your application is rejected.
| Cost Layer | Amount | Refundable on Rejection? |
|---|---|---|
| Official Portal | €30-€50 | No – consular fee forfeited |
| Typical Third-Party Agency (e.g. VisaMadagascar) | from €89 total (€59+ service markup) | No – forfeited once processing starts |
| UK Cardholder True Cost (est.) | £70-£110 | No – all surcharges non-refundable |
UK cardholders incur additional hidden charges: 3-5% Dynamic Currency Conversion markups, 0-3% bank foreign-transaction fees, and pre-ticked add-ons such as SMS alerts (~€5), priority processing (~€20), and travel insurance (~€15). To avoid overpayment, uncheck optional add-ons before paying. The Madagascar eVisa refund policy does not cover any of these surcharges – none are refundable under any documented scenario.
Madagascar eVisa Rejection: Common Reasons and Financial Consequences
The most common rejection triggers – passport validity under 6 months after arrival date, fewer than 2 blank passport pages, or ineligible nationality – each result in full forfeiture of the non-refundable €30-€50 consular fee with no documented appeal mechanism.
- Passport valid under 6 months after arrival → application rejected → €30-€50 forfeited.
- Fewer than 2 blank pages → same outcome, full fee lost.
- Children without individual eVisa → each child needs a separate paid application regardless of age; multiple fees at risk, all non-refundable if any application fails.
- Ineligible nationality (e.g. citizens of Burundi or Palestine) → eVisa refused; must apply at an embassy of Madagascar.
No appeal mechanism exists; re-application requires paying the full €30-€50 fee again. The Madagascar eVisa refund policy has no documented refund path for rejected applications. VisaMadagascar states: “No refund request for cancellation will be accepted once processing has started” – i.e., once the agency submits the application. With processing time at 48-72 hours, the non-refundable threshold locks in quickly. If eVisa refusal occurs, a visa on arrival is available at Nosy Be Airport subject to complete documentation, but this does not recover the forfeited consular fee.
How to Cancel Your eVisa and Request a Refund: Steps and Timeline
Cancel by contacting the Embassy of Madagascar in London (+44 20 7052 8277, Mon/Tue/Fri 10:00-12:00, email: VISA_[Your Name] or CONSULAR_[Your Name]) before processing starts. The Madagascar eVisa refund policy states that no refund request for cancellation will be accepted once processing has started.
Contact the Embassy immediately
Address: One Knightsbridge Green, 5th Floor, London, SW1X 7QA. Phone +44 20 7052 8277, Mon/Tue/Fri 10:00 am to 12:00 pm. Email subject: VISA_[Your Name] or CONSULAR_[Your Name].
Provide full application details
Full name, passport number, application reference, payment date, and reason for cancellation.
Third-party agencies: cancel before processing starts
VisaMadagascar offers 7-day-a-week support, but its service fee is non-refundable after submission.
UK chargeback rights for duplicate or unauthorized charges
Section 75 covers credit card payments over £100; debit card chargeback must be initiated within 120 days. The Madagascar eVisa refund policy does not override these statutory protections.
Madagascar eVisa Refund Timeline – What to Expect and How Long It Takes
No official refund processing timeline is published by Malagasy authorities for the Madagascar eVisa refund policy. The Embassy of Madagascar in London warns that “processing times for requests may be longer than usual due to temporary reorganisation of services.” VisaMadagascar processes applications in 48-72 hours; refund timelines are not separately published. VisaHQ (established 2003, serving 198 countries, phone +1-800-345-6541, 99.6% first-time acceptance rate) responds on the same business day for general queries but does not confirm refund timelines. UK bank chargeback resolutions typically take 30-120 days. The Madagascar eVisa refund policy does not specify a guaranteed refund arrival date – do not assume a refund will arrive before your departure.
Madagascar eVisa Refund Policy FAQ
Can you get a refund on your Madagascar eVisa?
No – the government fee (€30-€50) is non-refundable upon rejection, and third-party fees are forfeited once processing starts. No Malagasy government source confirms a refund path. The Madagascar eVisa refund policy has no documented refund mechanism for rejected applications.
Can we cancel a visa and get a refund?
Cancellation is only possible before the agency submits your application to the authorities. Contact the agency immediately after payment, ideally within hours. Once submitted, both the consular fee and service fee are forfeited under the Madagascar eVisa refund policy.
How do I get a refund on my visa payment?
Contact the Embassy of Madagascar in London at One Knightsbridge Green, 5th Floor, London, SW1X 7QA. Call +44 20 7052 8277 on Mon/Tue/Fri, 10:00 am-12:00 pm. Email using CONSULAR_[Your Name] or VISA_[Your Name]. Include your full name, passport number, application reference, payment date, and reason for the refund request.
What happens if my Madagascar eVisa application is rejected?
The consular fee (€30-€50) is forfeited with no documented appeal mechanism. Third-party service fees are also non-refundable once processing starts. Re-application requires paying the full official fee again with no documented fee waiver. The Madagascar eVisa refund policy provides no refund on rejection.
How long does a Madagascar eVisa refund take to process?
No refund processing timeline is published by Malagasy authorities. The Embassy warns that processing times may be longer than usual due to temporary reorganisation of services. UK bank chargeback resolutions typically take 30-120 days. The Madagascar eVisa refund policy does not specify a guaranteed refund arrival date.
What hidden fees should I watch for when applying for a Madagascar eVisa?
Watch for 3-5% DCC markups on EUR charges to GBP accounts, 0-3% bank foreign-transaction fees, and pre-ticked add-ons (SMS ~€5, priority processing ~€20, travel insurance ~€15) at agency checkout. Third-party service fees start at ~€59 above the official fee. To avoid overpayment, uncheck optional add-ons before paying.
Can I appeal a Madagascar eVisa rejection and get my fee back?
No appeal mechanism is documented. Re-application requires paying the full official consular fee (€30-€50) again with no fee waiver. Contact the Embassy of Madagascar in London for case-specific clarification on whether an appeal route exists under the Madagascar eVisa refund policy.
What should I do if I am double-charged for my Madagascar eVisa?
For UK cardholders, Section 75 protection applies to credit card purchases over £100, and Chargeback is available for debit card payments within 120 days. The Madagascar eVisa refund policy does not document a duplicate-charge refund mechanism; contact your card issuer to dispute unauthorised charges.
Do children need a separate Madagascar eVisa and is it refundable?
Yes, children and infants require their own individual eVisa regardless of age. Each application carries the full consular fee (€30-€50), non-refundable upon rejection. Families face multiple non-refundable fees if any child’s application fails under the Madagascar eVisa refund policy.
Is it cheaper to reapply after rejection or appeal the decision?
No appeal procedure is documented. Re-applying requires paying the full official consular fee (€30-€50) again with no fee waiver or credit. Contact the Embassy of Madagascar in London for clarification on which option is available under the Madagascar eVisa refund policy.
This article is for informational purposes only and does not constitute legal advice. Policies may change; always confirm with the official Madagascar eVisa portal or the Embassy of Madagascar in London before applying.
